Photo: UN Volunteer Transport Officer, Charlaine CUENCA, receiving spare parts from integrated warehouse at M’Poko transport workshop, Bangui, Central African Republic.
© Orphé Zaza Emmanuel BAMOY / UNV, 2019
References cited in this section are listed here and supplemented with further reading and resources.
Note: some sites may have limited access to free articles.
Guidance and Info Materials
Flyers, Brochures and Online Tools
International Labour Organization (ILO). Lifelong Learning and the Future Of Work
UN Mental Health Matters. The Benefits of a Mentally Healthy UN System Workplace
UN Mental Health Matters. Creating a Mentally Healthy Workplace: What Can Managers and Leaders Do?
United Nations HR Portal. Leadership in Emergencies Toolkit
United Nations. Sexual exploitation and abuse ‘No Excuse’ pocket card
O C Tanner Institute. Influencing Greatness: Giving, Receiving, and Observing Recognition
O C Tanner Institute. iAppreciate: What would you like to celebrate?
O C Tanner Institute. Recognition in the Modern Workplace
Office of the OMBUDSMAN for UN Funds and Programmes: Online Course – Managing Conflict Effectively in the UN Workplace
Price Waterhouse Coopers (PWC). Habit Bank
United Nations, EPST. Leadership in Emergencies Toolkit
UNDP (2020). Manager's Toolkit: Enabling a Culture of Continuous Learning Innovation and Knowledge Creation. New York, USA: UNDP
Volunteer Canada. Volunteer Recognition Tool
Articles and Websites
Forbes. The 'Thank You' Culture
Inter-Agency Standing Committee. ‘Saying No to Sexual Misconduct’
Harvard Business Review (HBR). How Company Culture Shapes Employee Motivation
Harvard Business Review (HBR). Make Sure Everyone on Your Team Sees Learning as Part of Their Job
Harvard Business Review (HBR). What Not to Do When You’re Trying to Motivate Your Team
Harvard Business Review (HBR). Where Companies Go Wrong with Learning and Development
Harvard Business Review (HBR). The Role of a Manager Has to Change in 5 Key Ways
Harvard University. Engagement Toolkit for Managers and Leaders
Harvard Business Review (HBR). The Power of Small Wins
HBR ascend. How to Set Goals for Yourself and Your Team
Mindtools. The GROW Model of Coaching and Mentoring
Mindtools. The Situation-Behavior-Impact™ Feedback Tool
Teresa Amabile and Steven Kramer. Progress Principle. Tips from the Progress Principle
Marshall Goldsmith: Try Feedforward Instead of Feedback
Price Waterhouse Coopers (PWC). Be Well, Work Well
Stanford University. Learning at Stanford: Career Guidance
UN Department of Economic and Social Affairs. Sustainable Development Goals (SDGs)
United Nations. Preventing Sexual Exploitation and Abuse
United Nations. Mental Health Matters, A Healthy Workforce for a Better World
United Nations. OMBUDSMAN and Mediation Services
Duguid, F., Mündel, K., Haggerty, M. & Schugurensky, D., (2013) Volunteer Work, Informal Learning and Social Action. Rotterdam: Sense
Netting, Florence & Nelson, H. & Borders, Kevin & PhD, Ruth. (2004). Volunteer and Paid Staff Relationships. Administration in Social Work. 28. 69-89. 10.1300/J147v28n03_04.
YouTube. Achievement Awards Group. Employee Engagement & Motivation
Connected Commons. Connect and Adapt – Improving Retention and Engagement in First Five Years
HBR ascend. 5 Common Misconceptions About Networking